StarHub users report issues with Internet access

[LaksaNews]

SINGAPORE: StarHub experienced issues with its Internet service on Wednesday (Apr 15), as frustrated customers took to social media to complain of an outage.
The disruption began at about 11am, according to social media posts on Twitter and StarHub's Facebook page.
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@StarHub Why was my home broadband service down for a good 20 minutes between 11:00 and 11:25 am today ? I see many users have reported the same issue. I restarted my modem and router. It did not work for 10 minutes after restarting and then suddenly resumed. Provide root cause. pic.twitter.com/vwS61okYa7
— Debashis Ghosh (@Deb_a_Ghosh) April 15, 2020​

@StarHub hi starhub! Is your internet down? No one's picking up the hotline - urgent working from home!
— rostoss (@rostoss1) April 15, 2020​

According to user reports on the Down Detector website, the issue appeared to affect customers across multiple locations in Singapore.
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An outage map on the Down Detector website shows problems with the Starhub network on Apr 15, 2020.
CNA has contacted StarHub for a response.
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